Title:  Volunteer Communications Coordinator

Department:  Human Resources/Volunteer ServicesVolunteer intern

Supervisor: Volunteer Services Program Associate

Hours: 12 hours per week

Timeframe:  Spring 2014 (January-May)

Status:  Unpaid, a limited number of stipends are available to students from underrepresented communities.

Location:  Minnesota History Center, St. Paul

Project Summary: The Volunteer Services Department coordinates opportunities and provides support to supervisory staff for the MN Historical Society's 26 sites.  In 2012, more than 2,100 volunteers contributed 42,250 hours in 32 programs.  This position will provide support to program staff with special events volunteer placement and confirmation, while focusing on other projects such as developing a photo database, content development for the volunteer website, research, and marketing. A majority of the work will be performed at a desk and on a computer. Some tasks may require the ability to stand, walk or carry loads of up to 15 pounds.

Ideal degrees:   Volunteer management, non-profit management, events management, hospitality, marketing, history, English or other related field

Student Qualifications:  Undergraduate junior or senior.  Must have experience working with email, word processing and spreadsheet or database software; experience with Microsoft and Google products is preferred.  Must possesses strong oral and written communication skills, have a high attention to detail, and be able to work as part of a team.  Experience as a volunteer or interest in volunteer management, and experience working with Volgistics is highly desired, but not required.

Student Responsibilities:

  • Maintain confidentiality of volunteers’ records and information.
  • Draft special events confirmation messages, communicate with supervisors for approval and distribute approved confirmation messages to placed volunteers.
  • Provide supervisors with volunteer schedules, contact and other volunteer-related information.
  • Draft and/or maintain a variety of schedules and scheduling tools while ensuring accuracy and timeliness.
  • Explore possible topics for the volunteer and intern spotlight and/or Facebook pages.  Develop content (text and photos) for posting on the web.
  • Research writing techniques and recruitment methods, make recommendations, and revamp old marketing messages for improved recruitment.
  • Recruit volunteers upon request. 
  • Attend weekly program meetings and support with new volunteer screenings upon request.
  • Work on additional tasks and special projects as assigned.  Intern’s related areas of interest will be incorporated into work when appropriate.

Knowledge intern is expected to gain:

  • Knowledge of the role volunteers serve at the Minnesota Historical Society
  • Knowledge of the volunteer sector and current challenges and best practices in the field
  • Improved communication and marketing skills
  • Experience working with volunteer staff, interns, and volunteers.

To apply, please visit the Internship Program Application Process page.