Northern Lights Interactive eBook Tips and Support

iPad showing NL eBook chapter 1.

Information about how to access the Northern Lights Interactive eBook as well as troubleshooting tips and answers to frequently asked questions are included on this webpage

How to access the Northern Lights Interactive eBook

There are two options for accessing the Northern Lights Interactive eBook:

Northern Lights Interactive eBook instructional videos

These instructional videos highlight the features, functionality, navigation, login process, and more for the Interactive eBook. There’s one for the web browser version and another for the iPad app version.

Northern Lights Interactive eBook infographics

These infographics provide an at-a-glance view of the features, functionality, and navigation for both the web browser and iPad app versions of the Interactive eBook.

Web browser access

What devices and web browsers does the Northern Lights Interactive eBook work on?

The interactive eBook is optimized for use on iPads, Chromebooks, Macs, PCs, and the Microsoft Surface. It will also work on most other devices with web browser access, including tablets and smartphones, though full functionality may not be available.

The web browser version can be accessed on all major browsers, including Chrome, Safari, Firefox, and Edge. The browser version functions optimally in portrait mode (vertical orientation).

How do I access the Northern Lights Interactive eBook in a web browser?

Enter nl.mnhs.org into your device’s web browser. Click or tap the blue “Log in” button at the top of the page to enter the username and password provided by your school. Be sure to double check spelling and capitalization. Once you’re logged in, click on the image of a chapter to open and read it.

iPad app access

How do I access the Northern Lights Interactive eBook in the iPad app?

The Northern Lights Interactive eBook is hosted within the MNHS Education app for iPads. You first need to load the free MNHS Education app onto your iPad. Find the App Store on your iPad, search "mnhs education," and download the app onto your device, or go here.

Schools/districts may install the iPad app on devices in different ways. It may be mirrored out to district iPads using a Mobile Device Management (MDM) system, or the app may be installed manually on iPads.

This app was updated to version 3.2 on November 24, 2021. Please make sure you are using the most current version of the app. The app requires iOS13 or newer (versions of Apple’s operating system).The iPad app functions optimally in portrait mode (vertical, or tall, orientation).

How do I read chapter content?

Once the MNHS Education app has been downloaded onto a device, individual users must open the app and tap the Blue ”Log in” button at the top of the screen. Enter the username and password provided by your school to log in. Be sure to double check spelling and capitalization.

To read a chapter, tap on the image of a chapter to download it onto your device and then open it. Each chapter is a large file, so it may take several minutes to download, depending on the speed of your internet connection. A downloaded chapter can be accessed offline without an internet connection.

Troubleshooting tips

Chapters in the Interactive eBook won’t open when accessed via the Chrome browser.

If you are experiencing trouble accessing the Northern Lights Interactive eBook on the Chrome browser, it may be because your Chrome browser’s settings block third-party cookies. The Interactive eBook requires the use of cookies to function. Adjust the Chrome browser cookie settings by following these steps:

1. If you see an eye image with a line through it on the right end of the address bar, click on it.

2. A window will open. Click on “Site not working?”

3. Click on “Allow cookies.” This should solve the issue.

The username and password are not working.

School-purchased logins are required to access the Northern Lights Interactive eBook. Usernames and passwords may have capital letters and punctuation, so be sure to enter them exactly as provided.

Chapters are taking a long time to download/stream.

The Northern Lights Interactive eBook contains large video and audio files. Accessing the Interactive eBook with a slow internet connection or at the same time on multiple devices may cause it to download and/or stream very slowly. Internet speeds and usage in your area may also affect the download/stream speed of the Interactive eBook.

Can Interactive eBook content be accessed without a dedicated internet connection (WiFi)?

Yes, but access via a device’s cellular network (not WiFi) may use significant data as the videos and audio are large files. Additionally, when accessing via the iPad app, chapters that have been downloaded onto an iPad can be viewed without needing an internet connection or using cellular data

The Northern Lights Interactive eBook iPad app isn’t working.

Be sure MNHS Education app is updated to version 3.2, which launched on November 24, 2021. Versions 3.1 and earlier will no longer work after December 31, 2021. The Interactive eBook requires iOS13 or newer.

A chapter previously downloaded from the Northern Lights Interactive eBook iPad app onto my iPad is now gone.

If a chapter previously downloaded is no longer available, the device ran out of storage and the chapter download was deleted off your device. Interactive eBook chapters are large files and iPads have limited storage. Simply re-download the chapter to access the content. To preserve storage space on your iPad, limit the number of chapters downloaded at one time. Delete chapters you don’t need by pressing on a chapter image until a box opens and selecting “Delete”, or delete other content stored on your iPad.

The progress bar for downloading a chapter in the iPad app appears to be frozen.

The chapter is organizing itself in the background and will take a few extra seconds to complete.

An audio button is blocked by the Chapter Sections button.

Rotate the iPad from portrait (vertical, or tall) orientation to landscape (horizontal, or wide) mode. This will adjust the spacing of buttons so none overlap.

School/district tech support

If the web servers listed below are blocked by the IT department at a school or district, the Northern Lights Interactive eBook will not function. Please whitelist them, if necessary.

  • www.mnhs.org
  • twixlmedia.com
  • analytics-api.prod.twixlmedia.com
  • api.twixlmedia.com
  • platform.twixlmedia.com
  • preview-cdn.twixlmedia.com
  • europe.content.twixlmedia.com
  • browserclient.twixlmedia.com

Contact

If questions remain, please contact the Northern Lights team.

Privacy Policy

The Northern Lights Interactive eBook privacy policy may be read here.